WHAT FORM OF PAYMENT DOES OBED ACCEPT?
Obed accepts Visa, MasterCard, American Express, Discover, or regular account payments through PayPal.
CAN I USE A DEBIT CARD?
Yes, debit cards with a Visa or Mastercard logo are accepted.
DO I NEED AN ACCOUNT TO ORDER FROM THE OBED ONLINE STORE?
No, it's not neccessary. Although if you already have an account you may use it.
HOW SECURE IS THE OBED ONLINE STORE?
This store uses PayPal for payments, PayPal automatically encrypts confidential information in transit from your computer to ours using the Secure Socket Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).
DOES OBED SHIP INTERNATIONALLY?
Yes we do!
CAN I SHIP MY ORDER TO SOMEONE ELSE?
Yes, orders can be shipped to a different address than the billing address. After you enter your billing address during checkout, you'll have the option to enter a new shipping address.
HOW LONG DO ORDERS TAKE TO SHIP?
All U.S. orders generally take 10 business days (not including Saturdays, Sundays and holidays) to arrive on your doorstep. All International orders generally take 15 to 20 business days (not including Saturdays, Sundays and holidays.) to arrive on your doorstep.
HOW ARE ORDERS SHIPPED?
All orders ship (priority mail) via the United States Postal Service (USPS).
HOW DO I TRACK MY ORDER?
Once your order has been shipped, you will receive a delivery confirmation number via email. This number will allow you to track your order.
CAN I CANCEL MY ONLINE ORDER?
We immediately start to process your order as soon as it is placed. We apologize for any inconvenience but if you need to make changes please wait to receive your order and make any returns at that time.
WHAT MAKES TRANSPORTING A LONGBOARD IN AN OBED BAG DIFFERENT FROM OTHER BOARD BAGS?
Unlike other board bags, our board hugger straps are securely integrated with the back panel of our bags. We built it this way so that when your board is strapped in and you're on the move, your board is completely stabilized against your back and its weight is comfortably supported on your shoulders, rather than the front of your bag where there is no support or stabilization.
IS THERE A LIMIT TO THE SIZE AND SHAPE LONGBOARD AN OBED BAG CAN HOLD?
Our "i am" Series longboard parapacks safely secures any longboard shape and length with a width of 9" to 11" and a wheelbase of 23" and above.
IMORTANT SAFETY INFORMATION
OBED BAGS ARE CREATED TO TRANSPORT ONE BOARD AT A TIME. PLEASE USE GOOD JUDGEMENT AND DO NOT TRANSPORT MULTIPLE BOARDS AND/OR ANY OTHER ITEMS THAT MAY CAUSE YOU INJURY. OBED WILL NOT BE HELD LIABLE FOR INJURIES CAUSED BY MISUSE OF OUR PRODUCT.
CAN I TRANSPORT AN ELECTRIC SKATEBOARD IN AN OBED BAG?
We get this question quite a bit. To be completely honest, our bags weren't designed to accomodate an electric skateboard, but we have had numerous customers tell us that they've had no problem transporting their electric skatesboards in our bags. The thing is, every electric skateboard is different. They have different size battery packs and they are situated in different places on the board. This makes safely securing your electric skateboard a bit of a challenge. In order to properly strap your elctric skateboard into one of our bags, both board hugger straps need to wrap flush around the body of your board to prevent it from shifting, rocking and sliding. So, the call is yours.
MY BAG LOOKS LIKE PIG PEN WORE IT. HOW DO I CLEAN IT?
(1) Hand wash cold only with nylon brush (2) Use mild detergent (3) Lay flat to dry (4) No bleach.
I'M FEELING LAZY. CAN I WASH MY BAG IN A WASHER?
We don't recommend it. Nylon fabrics have waterproof coatings on the inside that can wash away in the washer. Also webbing on the bag could bleed or run.
FLAT DRYING TAKES TO LONG. CAN I PUT MY BAG IN THE DRYER?
PLEASE, DO NOT put your bag in the dryer. It will shrivel like a prume. SERIOUSLY!
WHEN IS OBED CLOSED?
We are closed and do NOT ship on the following days and dates for 2016:
Saturdays and Sundays
New Year’s Day 2016 – Tuesday, January 1
President's Day – Monday, February 18
Memorial Day – Monday, May 27
July 4th – Thursday, July 4
Labor Day – Monday, September 2
Thanksgiving – Thursday November 28 and Friday, November 29
Christmas Eve – Tuesday, December 24
Christmas Day – Wednesday, December 25 and Thursday, December 26